Employment

A few highlights of Pittsburgh Cultural Trust staff on the job.

The Pittsburgh Cultural Trust is a not-for-profit arts organization committed to presenting a wide range of quality performing and visual arts, providing comprehensive educational experiences, and stewardship of Pittsburgh's Cultural District as a national model of revitalizations through the arts.

Those interested in applying for open positions, please submit a resume along with a cover letter detailing your qualifications to the following address:

Pittsburgh Cultural Trust
Attn: Human Resources
803 Liberty Avenue
Pittsburgh, PA 15222

E-mail: employment@trustarts.org
Fax: 412-456-5945

Equal Opportunity Employer

The Pittsburgh Cultural Trust is an equal opportunity employer. All applicants are considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, ethnicity, national origin, veteran or disability status.

Benefits of working at The Pittsburgh Cultural Trust

In addition to a competitive salary, The Pittsburgh Cultural Trust provides full-time employees with an excellent employee benefits package including:

Generous employee vacation/leave plan
Health, dental, and vision benefits
Employer paid life insurance
403(b) employee retirement plan with employer matching contributions
Discounted parking lease plan
Access to preferred ticketing for many Trust shows and events

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Full-Time Employment Opportunities

Director of Data Analytics, Strategy and Governance

The Director of Data Analytics, Strategy and Governance is responsible for designing, planning, monitoring, and improving the data analytics and management functions of the Pittsburgh Cultural Trust. This individual will collaborate with internal and external stakeholders to understand and analyze business processes, gather business requirements, evaluate concepts, and present key performance metrics to the business to support strategic goals and efforts. The Director must be able to understand both the technical points of data management, as well as the business drivers and needs regarding data. This individual must be able to understand the underlying technology related to the organization’s data resources and develop a strategic plan for the technical space considering the business’s perspective and needs.

The ideal candidate will have exceptional listening and communication skills. This individual will be sensitive to user issues and able to communicate with different stakeholders with varying levels of sophistication. The candidate should be a strong problem-solver who is able to combine big picture vision with attention to detail. Outstanding customer service orientation, business acumen, and understanding of organizational priorities are essential. Experience in arts administration is a plus.

Candidates must have at least 5 years’ experience in business intelligence, data analysis, or organizational development along with a deep understanding of technical and business aspects within a complex data landscape. Required technical competencies include expertise with Tessitura CRM software and working knowledge of analytics platforms like Sisense, Tableau, Qlik, and Microsoft Power BI. Working knowledge of applications that integrate with Tessitura and data governance tools required. Familiarity with machine learning and artificial intelligence tools with exposure to large leaning models is a plus.

Bachelor’s degree required in communications, writing, data analysis, business or related field or comparable experience. The salary range for this position starts at $80,000.

The Pittsburgh Cultural Trust welcomes people from all backgrounds and walks of life. We seek candidates who demonstrate a commitment to diversity, equity, accessibility, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. If your skills and values align with this position and organization, please apply through our website. No phone calls, please.

Director of Facilities and Grounds

The Director of Facilities and Grounds is a full-time, salaried position responsible for overseeing effective operating procedures across the Pittsburgh Cultural Trust’s buildings and grounds. The position will lead and manage all facility-related activities (including buildings and grounds maintenance, engineering, and code compliance) across the Trust’s unique real estate portfolio, which includes major performing arts venues, galleries and arts spaces, office and administrative buildings, open spaces, and dormant properties. The Director of Facilities also manages and directs the performance of a team of 10 full-time operating engineers as well as interfacing with third-party property management firms and engineering services.

The ideal candidate will have outstanding interpersonal, written, and oral communication skills and attention to detail. This individual will be resolute yet diplomatic with the flexibility and creativity to find alternative solutions to challenges. Candidates should have 10 years’ work experience in comparable positions with at least 3-5 years’ experience managing large complex building or construction projects. Prior experience managing a project team is essential. Technical knowledge requirements include familiarity with building maintenance software, HVAC monitoring systems, and reading blueprints. Strong knowledge of OSHA requirements, industry standard safety requirements, and local City and County ordinances, codes and permitting is required.

Bachelor’s degree in engineering, architecture, construction management or related field, or comparable experience, is required. The salary range for this position starts at $75,000.

Part-Time Employment Opportunities

Box Office Representative/Part-Time Ticketseller

The Pittsburgh Cultural Trust is seeking part-time box office representatives to process ticket sales, exchanges, subscriptions, and donations in person and by telephone at the Theater Square Box Office location. These individuals should demonstrate excellent customer service skills as they interact with Cultural District patrons, members, and donors. Box Office Representatives will be required to maintain knowledge of performances throughout the Cultural District.

Candidates should be able to work independently and as part of a team. This position requires exceptional customer service orientation, the ability to focus in a fast-paced environment, and proficiency with computers and customer databases. Cash handling experience is a plus. Applicants must be able to work evening, weekend, and holiday shifts. This is a part-time, union position with a starting wage of $17.08/hour.

Strategic Partnerships and Community Engagement Program Coordinator

The Strategic Partnerships and Community Engagement Program Coordinator is a part-time, hourly position responsible for administratively supporting the Strategic Partnerships and Community Engagement Team. This includes logistical planning related to artists, workshops, programs, and performances. The incumbent will act as a liaison between external contacts and organizational leadership. The ideal candidate will have excellent oral and written communication skills along with strong attention to detail. Additional responsibilities include maintaining databases, department files, contract management, supply ordering, and management of registration lists. The Program Coordinator must be able to work a flexible schedule that will include evening and weekend coverage. The Program Coordinator will be expected to work approximately 20 hours per week.

Candidates must have 1-2 years of experience in arts administration, operations management, or event planning. Experience working with program coordination and/or coordination of community engagement programs preferred.

A bachelor's degree preferred, or two years of related experience. The salary for this position is $18.00 per hour.

Gallery Attendant/Ambassador

This is a part-time position working daytime, evening, and weekend hours. Gallery Attendants and Ambassadors assist guests and support traffic flow, information sharing, and gallery security at exhibitions scheduled at various Trust galleries. Gallery Attendants/Ambassadors are scheduled to work between four and six hours per shift. These individuals work cooperatively to ensure guest safety, comfort, and enjoyment while visiting Trust galleries and/or attending Trust exhibitions. Gallery Attendants/Ambassadors will be rotated with other part-time staff members with no annual guarantee for the number of hours or events worked. The needs of the Trust will determine hours and will coincide with events scheduled at Trust galleries. Candidates should demonstrate a strong customer service orientation with outstanding communication skills. Teamwork, empathy, discretion, and professional demeanor are essential for success in this position.

The hourly rate for this position is $15/hour.

Guest Services, Lead Representative

The Guest Services Lead Representative is a part-time, remote position with the primary responsibility of assisting the Ticketing Operations Manager and Director of Guest Experience in overseeing daily phone services operations. The Guest Services Lead Representative monitors phone queues, answers daily chat questions, reviews subscription orders, and resolves customer service problems. The Guest Services Lead Representative is also responsible for assisting in training all new hires for the phone services and the distribution of tasks.

Candidates should have a minimum of 3 years of experience in customer service, sales, telemarketing, or retail. Familiarity with ticketing systems is preferred. The ideal candidate will have strong organizational skills, outstanding communication skills both written and verbal, problem-solving ability, and customer service skills. The hourly rate for this position is $21/hour with typically 20-30 hours weekly. This role is primarily daytime hours however it will require the occasional weekend hours.

The Pittsburgh Cultural Trust welcomes people from all backgrounds and walks of life. We seek candidates who demonstrate a commitment to diversity, equity, accessibility, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. Please apply through our website if your skills and values align with this position and organization. No phone calls, please.

Stagehand

This is a part-time, hourly position for a technician in the installation and operation of large touring theatrical road shows (e.g., Broadway tours), rock & roll shows, and other large stage performances such as opera and ballet. This individual should have the ability to follow direction and be an on the job learner. This is a union position with the International Alliance of Theatrical Stage Employees (IATSE) Local 3.

The stagehand reports directly to the Pittsburgh Cultural Trust’s House Carpenter and the Trust’s Production Management team. Stagehands must be available to work a flexible schedule (including evenings and weekends), often working long hours to accommodate performance and event requirements. Hours are offered via a hiring hall; stagehands accept calls that work with their schedule and their skill set(s). Union calls are issued based on seniority.

ESSENTIAL RESPONSIBILITIES: The following are examples but are not limited to the various types of job responsibilities.

Load and unload road cases, scenery, and materials from loading dock.
Assemble and disassemble scenery, stage equipment, and auxiliary items such as dance flooring.
Set up audio and lighting equipment, theatrical equipment, microphones, props, and auxiliary equipment such as orchestral music stands.
Move and rearrange furniture, set up risers, and operate scenery-moving machinery.
Assist with video, sound, and light production and/or maintenance.
Rigging which may include raising motors, lighting, and scenery out into the grid as well as lowering it onto stage.
Work with audio engineers, electricians, carpenters, and other backstage personnel.
Other backstage duties as assigned.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

Skill or ability to learn about stage equipment and various tools used. On the job training is provided.
Ability to work from oral requests and well as printed run sheets to achieve desired modifications/installation.
Willingness to work long hours, accommodating work schedule to requirements of performance and events.

This position is an I.A.T.S.E Local 3 position, and a part-time position with the Pittsburgh Cultural Trust, with an hourly rate of $29.06 along with benefits including pension. Please send cover letter and resume to: Todd Nonn at work.with.IATSE3@gmail.com. No phone calls, please.

Internships

The Trust offers a range of internship opportunities. Visit our internship program page for more information.

Volunteer

The Trust's broad mission offers a number of opportunities to engage with the organization and the community. Visit our volunteer page for more information.

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